Always Designing
for People'"
Employee and Manager Service Centre
Hours of Operation:
8:30 AM to 8:00 PM EST
Phone: 1-866-532-9499
Make menu selection at any time during your call.
Calls to and from ADP may be monitored or recorded.
Press 1 for English Press 2 for French
Press 1 - Password Resets
Press 2 - Pay statements, time and attendance or related inquiries
Press 3 - ADP Workforce Now portal navigation and all other inquiries
Press 9 - Repeat menu selections
E-Mail: [email protected]
Copyright() 2019 ADP. LLC.ADP Confidential.
Reasons to Call the Service Centre
The employee and manager Service Centre can provide assistance and guidance with:
• Portal registration and login
• Navigating and understanding what is available on your company's portal system
• Questions regarding pay statements
• Viewing/Printing pay statements
• Accessing tax forms
• Password resets
• Interpreting system error messages
• Clocking in/out, requesting Time Off, entering hours on time card
• Mobile solution support
• Updating your personal information (i.e. address, phone number, email, benefits, etc.)
• Helping you escalate issues, if needed