Always Designing

for People'"

Employee and Manager Service Centre


Hours of Operation:

8:30 AM to 8:00 PM EST

Phone: 1-866-532-9499

Make menu selection at any time during your call.

Calls to and from ADP may be monitored or recorded.

Press 1 for English Press 2 for French

Press 1 - Password Resets

Press 2 - Pay statements, time and attendance or related inquiries

Press 3 - ADP Workforce Now portal navigation and all other inquiries

Press 9 - Repeat menu selections


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Reasons to Call the Service Centre

The employee and manager Service Centre can provide assistance and guidance with:

    Portal registration and login

    Navigating and understanding what is available on your company's portal system

    Questions regarding pay statements

    Viewing/Printing pay statements

    Accessing tax forms

    Password resets

    Interpreting system error messages

    Clocking in/out, requesting Time Off, entering hours on time card

    Mobile solution support

    Updating your personal information (i.e. address, phone number, email, benefits, etc.)

    Helping you escalate issues, if needed