Welcome! You now have access to a suite of tools, resources, and services to enhance your employee HR and Payroll experience. With the self-service online portal customized for your company and the ADP Mobile Solutions App depending on your company configuration and services, you can:
Access company information, company policies, news, and announcements
Submit time off requests
Complete Timecards (if required)
View your pay statements and tax forms
View or edit your direct deposit information
View or edit personal information
Register to Get Started
Follow the steps below to register for your company portal. ADP is committed to protecting your privacy and personal information and to assist us in meeting that commitment, you must first register before using the service.
You will need a Personal Registration Code that is unique to you and will be provided by either your employer or by ADP and sent directly to your email. Once you have the code, complete the following to register:
- Go to https://workforcenow.adp.com
- Click on “New User? Create Account”
- Follow the instructions provided in the Portal Registration Instructions attached.
- Your unique Personal Registration Code is only valid for 15 days
Learning Resources
Once you are registered, you will have access to a catalog of Portal Overview learning courses to help you get to know how to use the Portal, navigate, view, and edit your personal
information. These can be found on the Home Page by following the menus Resources>My Tools.
Employee and Manager Service Centre
Reasons to Call the Service Centre
The employee and manager Service Centre can provide assistance and guidance with:
- Portal registration and login
- Navigating and understanding what is available on your company’s portal system
- Questions regarding pay statements
- Viewing/Printing pay statements
- Accessing tax forms
- Password resets
- Interpreting system error messages
- Clocking in/out, requesting Time Off, entering hours on time card
- Mobile solution support
- Updating your personal information (i.e. address, phone number, email, benefits, etc)
- Helping you escalate issues if needed
Hours of Operation:
8:30 AM to 8:00 PM EST
Phone: 1-866-532-9499
Make menu selection at any time during your call.
Calls to and from ADP may be monitored or recorded.
- Press 1 for English
- Press 2 for French
- Press 1 – Password Resets
- Press 2 – Pay statements, time and attendance, or related inquiries
- Press 3 – ADP Workforce Now portal navigation and all other inquiries
- Press 9 - Repeat menu selections
- E-Mail: csemployeeservices@adp.com
Registration
Welcome! ADP is committed to protecting your privacy and ensuring that only you can access your personal information. To assist us in meeting that commitment, you must register with us before using our services. Before You Begin: You will need your individual registration code and the URL to access your ADP service login page https://workforcenow.adp.com.
You can use any internet browser but our recommendation is Google Chrome as the one that works best.
Your registration code's format is as follows: ▪You will receive a Personal Registration Code (for example, b9a7q6re) in an email from ADP(SecurityServices_NoReply@adp.com) or shared by your administrator (verbally or in a secure communication). This code is only valid for 15 days from the date of issue.
If you do not have this information or if you require assistance with the registration process, please contact the ADP Employee Service Centre at 1-866-532-9499.
Security Tip: To protect your personal information from fraud, be sure to use a known computer or mobile device with a trusted internet connection.
On the login page of your WorkForce Now Portal, click the link to register and create your ADP service account. Follow the instructions on the pages below.
Choose the option "I have a Registration Code"
Enter your Personal Registration Code
Enter your identity information
Enter your First Name and Last Name.
Click the button beside the option to use your birthday as your identifier.
Enter your birth month and day.
Click "Continue"
Enter an email and phone number where a verification code can be sent to confirm your identity and/or assist with login information recovery
Complete the information required on this page to continue.
Create your user ID using the format: first initial, last name@ your company's name or abbreviation and check the Terms and Conditions.
Select your own questions and security answers.
Your registration is complete. You can use your user ID and password to access your ADP service(s).
- Activate your email and mobile phone number to receive important notifications from your organization or ADP.
- Manage your account information to keep it accurate.
Activate Your Email Address
During registration, if you provided an email address that is not shared with others in your organization, look out for an activation email from ADP. Click the link in the email you receive from SecurityService_NoReply@ADP.com to complete the activation.
Learning Resources Once you are registered, you will have access to a catalog of Portal Overview learning courses to help you get to know how to use the Portal, navigate, view, and edit your personal information. These can be found on the Home Page by following the menus, Resources>My Tools.
