In this help and information tutorial, you will learn how to clear your cache on the main web browsers.
The cache is information your browser stores to help your websites load faster. If you're experiencing browser issues, sometimes clearing the cache solves the issue because your browser may be trying to retrieve outdated cached information from a website. Once the outdated cached information is deleted, the new contents can be stored.
Google Chrome
Hold the keys CTRL[COMMAND], SHIFT, and DELETE all at the same time. A pop-up will appear that looks like this:
A. Time Range should be set to "All time"
B. De-select "Browsing history" and "Cookies and other site data" if they are selected
C. Makes sure that "Cached images and files" is selected
D. Click "Clear Data" to clear the cache
If the keyboard shortcut doesn't work, you can follow these steps: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
Mozilla Firefox
Hold the keys CTRL[COMMAND], SHIFT, and DELETE all at the same time. A pop-up will appear that looks like this:
A. Time range to clear is set to "everything"
B. Everything is deselected except "Cache"
C. Click "OK"
If the keyboard shortcut doesn't work, you can follow these steps: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-all-cookies-and-keep-other-data
Safari
- Click the Safari menu, then Clear History...
- In the Clear field choose All History
- Click Clear History.
Microsoft Edge
Hold the keys CTRL[COMMAND], SHIFT, and DELETE all at the same time. A pop-up will appear that looks like this:
A. Time rage is set to "All time"
B. "Cached images and files" is the only option selected
C. Click "Clear now"